Every steward reachable at kick-off.
Ingress, a gate change, an incident in the stands, egress: the moments operations runs on are the moments the network fails. Zeva keeps your staff in contact on their phones, and the pilot measures how fast they respond.
Written for operations directors, security managers and the control room.
- Gates open
- Gate change at ingress
- Incident in the stands
- Egress
Your matchday, minute by minute.
Where staff contact matters most, and what changes in the pilot sector.
A gate change reaches every steward
The instruction goes out once and reaches the stewards in the pilot sector while the plaza is full.
Security knows where to go
Staff who report an incident can reach the control room and the nearest team, even at capacity.
Egress stays coordinated
Stewards keep contact while everyone leaves at once, when calls and messages fail most.
What operations gets from the pilot.
Measured in the pilot sector against the control sector, after every match.
Staff in contact
Stewards, security and concession staff who can reach each other at the busiest moments.
Response times you can see
How long it took staff to acknowledge an instruction, sector against sector.
Safety instructions that land
Messages to the stands that reach fans when the stadium is full.
A record of the night
A report after each match that your team can use in its own debrief.
What the pilot measures.
Agreed with your operations team before match one.
- Staff response time to an instruction, at peak
- Alert delivery to the stands, at peak
- Staff join rate in the pilot sector
- Incidents logged and how they were handled
The questions clubs ask first.
Read it for your department.
- Fan experienceAlerts and wayfinding that reach the stands.Explore
- ConcessionsHalf-time lines, measured against a control sector.Explore
- CommercialSponsor moments a partner can see and measure.Explore
- Membership programWhat sócio-torcedor members get on matchday.Explore
- Stadium operatorsWhen another company runs the stadium or its concessions.Explore
Measure it at your next home match.
A 30-minute call to walk through your matchday and pick the two sectors.