The club's matchday runs through your stadium.
Where a company operates the stadium or its concessions, the club cannot run a pilot without it. Zeva brings the operator into the pilot from the first workshop, and the results sheet covers what matters to both.
Written for stadium operators, arena management companies and the concessionaires that run food and drink.
- In the workshop from the start
- The same results sheet as the club
- Fans and staff join on their phones
What fails at capacity, for the operator.
The same night the club has, seen from the control room and the stands.
Staff out of contact
Operator and club staff who coordinate by phone lose contact during ingress and egress.
Half-time sales lost
Card terminals and mobile ordering stall at the peak, and lines stop moving.
Instructions that do not land
Safety and gate instructions that cannot reach the stands when the stadium is full.
Two organizations, one night
The club and the operator each run part of matchday, and each needs the other's staff.
What the operator gets from the pilot.
Measured in the pilot sector against the control sector, after every match.
Queue time and orders
Half-time numbers for the stands in both sectors, for the concessionaire.
Staff response time
How fast operator and club staff acknowledged instructions at peak.
One report for both
The club and the operator read the same results sheet, within 48 hours.
A pilot agreed together
The scope, the sectors and the metrics are agreed with you, not handed to you.
How an operator takes part.
Alongside the club, from the first workshop to the final review.
Workshop
Your operations and concessions leads join the club's workshop to pick the two sectors.
Three home matches
Your staff in the pilot sector join on their phones alongside the club's. We are on site for every match.
Results
The same results sheet as the club, within 48 hours of each match.
Where operators use Zeva.
- 01IngressGate teams and stewards stay in contact when the plaza fills.
- 02Half-time concessionsQueue time and orders measured against a control sector.
- 03IncidentsInstructions that reach operator and club staff together.
- 04EgressRoutes out of the stadium when everyone leaves at once.
Questions from stadium operators.
What operators ask when a club brings us in.
Bring your stadium into the pilot.
A 30-minute call about your stadium, the club that plays there and what you would measure.